Course Overview 1m 19s
Course Overview 1m 19s
Troubleshooting Problems Using the Event Viewer 19m 59s
Module Overview 46s
Introducing the Event Viewer 3m 45s
Using the Event Viewer for Troubleshooting 5m 3s
Reading, Exporting, and Importing Custom Views 2m 1s
Additional Operations in the Event Viewer 2m 41s
Attaching Tasks to Events 3m 42s
Searching for Event Information Online 1m 12s
Summary 44s
Troubleshooting Network and Internet Connections 27m 18s
Module Overview 52s
Checking Network Status on a PC 2m 54s
Managing Networking Settings 2m 24s
The Network and Sharing Center 3m 44s
Troubleshooting Network Adapter Configuration 2m 43s
Checking Network Status Using Command Prompt 2m 3s
Using Netsh to Manage Networks 3m 5s
Using Ping to Troubleshoot Network Connections 56s
Using Ping to Troubleshoot Network Connections Demo 2m 15s
Using Tracert to Troubleshoot Network Connections 1m 5s
Using Tracert to Troubleshoot Network Connections Demo 1m 0s
Using IPConfig to Obtain Network Information 1m 6s
Using IPConfig to Obtain Network Information Demo 1m 6s
How to Reset the TCP/IP Stack 59s
Summary 58s
Using the Disk Management Console 19m 29s
Module Overview 59s
Introducing the Disk Management Console in Windows 2m 0s
Creating, Resizing, and Managing Partitions 3m 29s
Creating, Attaching, and Managing Virtual Hard Disks 2m 47s
Attaching a VHD to a VM in Hyper-V 4m 5s
Using Diskpart from the Command Line 1m 29s
Using Diskpart to Clean and Create New Partitions on a Disk 3m 44s
Summary 51s
Editing and Managing the Windows Registry 14m 19s
Module Overview 47s
Windows Registry Files and File Locations 3m 1s
Registry Keys and Values 2m 19s
Registry Value Types 1m 45s
Using the Windows Registry Editor 2m 59s
Connecting to the Registry on a Networked PC 1m 39s
Manually Creating and Modifying .Reg Files 56s
Summary 51s
Repairing the Windows Boot System 24m 3s
Module Overview 1m 0s
The Windows Boot Partition Structure 2m 45s
Creating a Recovery Drive 1m 15s
Accessing the Windows Recovery Console 1m 3s
Repairing the Boot System (BIOS) 1m 14s
Repairing the Boot System (UEFI) 3m 34s
Additional Commands for Repairing the Boot System 45s
Rebuilding and Moving the Boot Partition, Part 1 2m 10s
Rebuilding and Moving the Boot Partition, Part 2 3m 15s
Repairing the Boot System Using BCDEdit 1m 57s
Using BCDEdit to View the Boot Configuration Database 3m 58s
Summary 1m 1s
Troubleshooting and Managing Drivers 33m 40s
Module Overview 50s
Updating, Uninstalling, and Reinstalling Drivers 2m 22s
Troubleshooting and Removing Device Drivers 3m 4s
Installing Legacy Hardware in Windows 3m 9s
Forcing Installation of a Specific Device Driver 2m 49s
Forcing Installation of Unsigned Drivers 1m 24s
Installing Legacy Hardware in Windows 2m 24s
Using Different Views in Device Manager 1m 17s
Obtaining Information about, and Configuring Devices 1m 49s
Identifying Unknown Devices 1m 24s
Installing and Managing Printers 3m 7s
Backing up and Managing the Driver Store Folders 2m 54s
Using the Services Console 3m 13s
Managing Services from the Task Manager 1m 39s
Installing and Removing Features and Components in Windows 1m 26s
Summary 40s
Troubleshooting Complex PC Issues 32m 14s
Module Overview 1m 16s
What, When, and How, Part 1 1m 34s
What, When, and How, Part 2 3m 31s
Who or What is the Problem Affecting? 1m 29s
Are there Special Circumstances Affecting the User? 1m 7s
People Are a Problem 1m 45s
External Factors Affecting PCs 1m 41s
Checking the Status of Internet Services 1m 47s
Environment Can Affect Our PCs 1m 40s
Faults Can Sometimes Go Unreported 1m 4s
Troubleshooting Software and Hardware Issues 2m 3s
What Hardware Fails First? 3m 25s
Jump-starting a PC and Minimal Hardware Boot 3m 7s
Dust Sucks, But Vacuums Suck Big Time 1m 51s
Finding Additional Troubleshooting Tools 2m 37s
Remote Assistance Tools 1m 18s
Summary 51s
