Troubleshooting PCs
Год издания: 2026
Автор: Gookin Dan / Гукин Дэн
Издательство: John Wiley & Sons, Inc.
ISBN: 978-1-394-39030-4
Серия: For Dummies
Язык: Английский
Формат: PDF
Качество: Издательский макет или текст (eBook)
Интерактивное оглавление: Да
Количество страниц: 387
Описание: Safeguard your sanity with this step-by-step walkthrough for troubleshooting your Windows PC
What do you do when “turning it off and on again” doesn't solve your problem? Google something? Throw your keyboard? Pray?
In Troubleshooting PCs For Dummies, bestselling author Dan Gookin delivers an easy-to-follow and practical guide to solving the most common problems that PC users encounter on a daily basis. This book offers quick solutions for issues arising in your desktop or laptop's graphics system, its peripherals, and a whole host of frequent software and hardware problems.
You'll find in-depth troubleshooting guides for everything from power-up issues to important privacy and security problems. You'll also discover how to boost your PC's performance with easy tweaks and adjustments as you get your computer running smoothly and efficiently.
Inside the book:
Detailed discussions of what not to do, including how to avoid counterproductive strategies like deleting important files, installing suspect apps and programs, and failing to perform necessary maintenance
Practical walkthroughs for common hardware maintenance tasks, like upgrading PC components, adding memory and hard drive space, and working with your printer
How to use Windows utilities to keep your system operating at optimum levels.
Perfect for all home and office Windows users, Troubleshooting PCs For Dummies is a must-read tutorial for everyone interested in keeping their Windows PC running safely, quickly, and reliably.
Защитите свой рассудок с помощью этого пошагового руководства по устранению неполадок на компьютере с Windows.
Что вы делаете, когда “выключение и повторное включение” не решает проблему? Погуглите что-нибудь? Выбросьте клавиатуру? Помолитесь?
В книге "Устранение неполадок ПК для чайников" автор бестселлера Дэн Гукин представляет простое в использовании практическое руководство по решению наиболее распространенных проблем, с которыми пользователи ПК сталкиваются ежедневно. В этой книге предлагаются быстрые решения проблем, возникающих в графической системе вашего настольного компьютера или ноутбука, его периферийных устройствах, а также целого ряда частых программных и аппаратных неполадок.
Вы найдете подробные руководства по устранению неполадок по всем вопросам, от проблем с включением питания до важных проблем с конфиденциальностью и безопасностью. Вы также узнаете, как повысить производительность вашего ПК с помощью простых настроек, чтобы обеспечить бесперебойную и эффективную работу компьютера.
Внутри книги:
Подробно обсуждается, чего не следует делать, в том числе как избежать контрпродуктивных действий, таких как удаление важных файлов, установка подозрительных приложений и программ и невыполнение необходимого технического обслуживания
Практические рекомендации по решению распространенных задач по обслуживанию оборудования, таких как обновление компонентов ПК, увеличение объема памяти и места на жестком диске, а также работа с принтером
Как использовать утилиты Windows для поддержания оптимального уровня работы системы.
Руководство по устранению неполадок с ПК для чайников идеально подходит для всех домашних и офисных пользователей Windows и является обязательным для прочтения всеми, кто заинтересован в том, чтобы их ПК с Windows работали безопасно, быстро и надежно.
Примеры страниц (скриншоты)
Оглавление
INTRODUCTION. 1
About This Book. 1
How This Book Works. 2
Icons Used in This Book. 3
Beyond the Book. 3
Where to Go from Here. 3
PART 1: QUICK SOLUTIONS FOR ANNOYING
PROBLEMS. 5
CHAPTER 1: O Trouble, Hinder Thy Bidding! . 7
The Secret Source of Computer Woe. 7
The Four Horsemen of the Computer Apocalypse. 8
New software and updates. 9
New or failing hardware. 9
Altered settings. 10
Time. 11
Hardware-versus-Software Problems . 11
Dealing with software issues. 12
Solving hardware issues. 12
Addressing firmware issues. 13
When and Whether to Give Up. 13
CHAPTER 2: Quick Fixes. 15
Things to Try First . 15
Checking the Settings app. 16
Restarting the PC. 16
Restarting a stubborn PC or laptop . 17
Running a troubleshooter . 18
Repairing a program. 19
Help! . 20
Locating Internet support . 20
Downloading drivers. 22
Perusing forums . 24
Contacting tech support. 24
Avoiding remote desktop access. 26
PART 2: WHAT’S WRONG NOW?. 27
CHAPTER 3: Startup Problems. 29
The Onset of PC Heartbreak . 29
I. Power On. 30
What happens. 30
What could go wrong. 30
Troubleshooting steps. 31
II. The POST . 33
What happens. 33
What could go wrong. 33
Troubleshooting steps. 34
III. Startup Options . 35
What happens. 35
What could go wrong. 36
Troubleshooting steps. 36
IV. The Search for an Operating System . 39
What happens. 39
What could go wrong. 40
Troubleshooting steps. 40
V. Operating System Initialization. 41
What happens. 41
What could go wrong. 41
Troubleshooting steps. 42
VI. Sign In to Windows 42
What happens. 42
What could go wrong. 43
Troubleshooting steps. 43
The Last Thing You Do . 43
CHAPTER 4: Deter Disk Disaster. 45
Windows Storage Overview. 45
The Drive Is Full. 46
Measuring digital things. 47
Using Storage Sense. 48
Dealing with large files. 49
Uninstalling programs and apps. 50
Compressing files . 51
More Mass Storage. 52
Adding storage media. 52
Removing media and mass storage. 53
Replacing Drive C. 55
Drive Management and Maintenance. 56
Defragmentating a drive.56
Checking storage media for errors. 58
Formatting media. 59
Fun with Partitions . 62
Examining drive partitions. 63
Creating a new volume in unallocated space. 64
Shrinking a volume. 65
Extending a partition. 67
Deleting a partition. 69
CHAPTER 5: Monitor Mayhem. 71
The PC Graphics System. 71
Using the proper monitor terms. 72
Exploring the PC’s graphics system. 72
Connecting the data cable. 73
Discovering your PC’s display adapter. 75
Exploring the monitor. 76
Adjusting the monitor. 78
Saving your eyeballs. 79
Captain Video Troubleshooter . 80
Seeing nothing. 81
Seeing nothing on the monitor. 81
Seeing only the mouse pointer. 81
Swapping hardware . 82
Saving power. 82
Adjusting the resolution and scale. 84
Updating the video driver. 85
Disabling the video driver . 87
CHAPTER 6: Deep Inside the Case. 89
Open and Shut. 89
Opening the PC case. 90
Exploring the guts. 91
Closing the PC case. 95
Things to Upgrade, Fix, or Repair Inside the Case . 96
Upgrading the power supply. 97
Replacing the clock battery . 98
Expanding memory. 99
Adding an expansion card. 102
Adding or replacing an internal drive. 104
Power Management Issues. 108
Locating secret power management controls. 109
Setting power management options for specific devices. 111
Recovering from a PC coma. 113
Updating power drivers. 113
CHAPTER 7: Printer Problems. 115
Between the Computer and Printer. 115
Connecting a printer. 116
Configuring the printer in Windows. 117
Controlling the printer . 118
Disconnecting a printer . 118
The Windows Side of Printing. 119
Printing in Windows . 119
Using the Page Setup dialog box. 121
Setting the default printer. 122
Working with print jobs . 123
Canceling a print job. 124
Printer Problems and Solutions . 125
“It printed on the wrong side of the page!”. 125
“Print preview lied!”. 126
“What’s this extra page?” . 126
“What are these wrong colors and streaks?”. 126
“I just loaded paper, but the printer says the tray is empty!”. 127
“The paper keeps jamming!”. 127
Using the Printing Troubleshooter. 128
CHAPTER 8: Peripheral Perils. 129
Hardware Troubleshooting. 130
Unwinding wireless connections. 130
Diagnosing USB issues. 131
Doing the hardware swap . 132
Running a hardware troubleshooter. 133
Audio Anxieties . 134
Testing the speakers. 134
Fixing silence . 136
Testing the microphone. 137
Updating audio device drivers. 138
Keyboard and Mouse Woes. 138
Troubleshooting basic input dilemmas. 139
Vacuuming a keyboard. 140
Cleaning the mouse . 140
CHAPTER 9: Software Situations. 143
Installation Issues. 143
Adding software. 144
Dealing with installation woe. 145
Banish Unwanted Programs. 145
The Good and Evil of File Association. 147
Understanding file association . 147
Hiding or showing file extensions. 148
Changing file association. 149
Dealing with unknown file types. 150
Common Software Problems and Solutions. 151
“How can I stop this program from starting automatically?” . 151
“I need to run this older program”. 154
“This program is broken!”. 156
CHAPTER 10: Network Nuisances. 157
Network Connection and Configuration . 159
Checking the wires . 159
Checking the invisible wires (a wireless network). 160
Viewing the network. 161
Managing wireless connections . 162
Checking network privacy . 162
Network Troubleshooting . 164
Checking the Device Manager. 164
Resetting the network hardware. 164
Updating the NIC driver. 165
Resetting the broadband modem. 166
Restarting the entire dang doodle network. 166
Network Problems and Solutions. 167
“What’s this firewall warning?”. 167
“Where did that network PC go?” . 168
“I can’t get a wireless connection!” . 168
“The Wi-Fi password has changed!” . 168
“What’s a ‘metered connection’?” . 169
CHAPTER 11: Shutdown Issues. 171
Such a Turn-Off. 172
Walking through the Windows shutdown process. 172
Powering over the power button . 173
Problems with Restarting. 175
Experiencing a random restart. 176
Restarting automatically. 177
Shutdown Malaise. 178
Upgrading software to fix shutdown issues . 179
Turning off a stubborn PC. 179
Waiting for an update to install. 179
Discovering that another user is signed in!. 180
Dealing with the Shutdown/Restart Anyway prompt. 181
PART 3: TROUBLESHOOTING TOOLS. 183
CHAPTER 12: The Device Manager . 185
Your Hardware Oracle . 185
Opening the Device Manager . 186
Checking hardware in the Settings app. 187
Device Manager Duties. 188
Dealing with errant hardware. 188
Updating driver software. 189
Disabling a device. 191
CHAPTER 13: The Task Manager. 193
Task Control Central. 193
Summoning the Task Manager. 194
Exploring the Task Manager window. 196
Connecting programs to processes. 196
Examining all the processes. 197
Enjoying the services. 200
Here a Task, There a Task . 202
Terminating a stuck program . 202
Halting a process on the Details tab. 203
Disabling startup programs. 203
CHAPTER 14: The Windows Registry. 205
Behold the Registry. 205
Understanding the Registry. 206
Using the Registry Editor . 208
Backing up the Registry . 209
Modifying the Registry . 210
Making specific Registry changes. 211
Finding stuff in the Registry. 214
Registry Cleaning. 215
CHAPTER 15: Events and Diagnostics. 217
What’s Going On Here?. 217
Monitoring details in the Task Manager. 217
Viewing the Performance Monitor. 218
Checking resources. 220
What Went On Here? . 221
Reviewing events. 222
Understanding events. 223
Filtering and searching events. 224
Diagnostics to the Rescue . 225
Understanding diagnostics . 226
Viewing system information . 226
Diagnosing DirectX . 227
Running the Windows Memory Diagnostic tool. 229
Using other diagnostic tools . 230
CHAPTER 16: System Restore. 233
The System Restore Philosophy. 233
Understanding System Restore. 234
Accepting System Restore’s limitations. 235
Activating System Restore. 235
Restore the System, Restore Your Sanity. 236
Setting a restore point . 236
Running System Restore . 237
Choosing an older restore point. 240
Accessing System Restore from the Windows
Recovery Environment. 240
Undoing a System Restore. 241
CHAPTER 17: The MSCONFIG Utility. 243
Welcome to Troubleshooting Central. 243
Setting general startup options. 245
Pulling up the Boot tab. 245
Examining the startup services. 246
Disabling a startup service. 247
Troubleshooting Tools. 248
About Windows. 249
Change UAC Settings. 250
Command Prompt. 250
Computer Management. 251
Event Viewer. 251
Internet Options . 251
Internet Protocol Configuration . 252
Performance Monitor. 253
Programs . 253
Registry Editor. 253
Remote Assistance . 253
Resource Monitor. 254
Security and Maintenance. 254
System Information. 254
System Properties. 255
System Restore . 255
Task Manager. 256
Windows Troubleshooting. 256
CHAPTER 18: Safe Mode. 257
The Mode Is Safe. 257
Safe Mode to the Rescue. 258
Understanding Safe mode modes . 258
Using diagnostic startup. 259
Entering Safe mode. 260
Reviewing the Safe Boot options. 261
Getting into Safe mode at boot time . 263
Entering Safe mode unexpectedly . 263
Leaving Safe Boot Safe mode . 264
Safe Mode Duties . 265
Checking for problems in Safe mode. 265
Running the System File Checker (SFC) . 266
Reviewing the CBS.log file . 268
Not Safe Mode Duties. 269
CHAPTER 19: Windows Recovery Environment. 271
Startup Keys and Recovery Options. 271
Reviewing the startup keys . 272
Locating recovery options in Windows. 273
Resetting Windows. 275
Using Advanced Startup. 276
The Sacred Recovery Volume . 276
Confirming the PC’s recovery volume . 276
Creating a recovery volume. 278
The Windows Recovery Environment. 279
Starting the Windows Recovery Environment. 279
Exploring the Windows Recovery Environment . 280
Performing startup repair . 281
Changing startup settings . 282
Using the command prompt. 283
Uninstalling updates. 284
Accessing the UEFI. 285
Choosing System Restore. 286
Recovering a system image. 286
PART 4: PRIVACY AND SECURITY. 287
CHAPTER 20: Software Updates. 289
Look! Another Windows Update! . 290
Understanding Windows Update. 290
Configuring Windows Update. 291
Reviewing updates . 292
Updating drivers . 293
Using the nerdy winget update tool . 294
Other Software Updates. 294
Update Hiccups. 295
Undoing a Windows update. 296
Fixing a stuck Windows update. 296
CHAPTER 21: Keep the Bad Guys Out. 299
Malicious + Software = Malware. 299
Protecting your PC. 299
Obtaining malware (accidentally). 301
Surviving the malware scourge. 302
Defending against Viruses and Malware. 303
Understanding malware protection. 304
Scanning for malware. 304
Dealing with an infection. 305
Life Behind the Firewall . 306
Understanding the firewall . 306
Using the Windows Firewall. 307
Dealing with a firewall alert. 308
Reviewing firewall rules . 310
CHAPTER 22: Backup and Restore. 311
An Emergency Copy . 311
Obtain Backup Storage. 313
File History. 314
Setting up File History. 314
Reviewing File History settings . 315
Recovering an older version of a file . 316
Browsing File History . 317
Restoring all your personal files. 318
Cloud Backup. 319
Using cloud backup. 319
Backing up files on OneDrive. 319
Traditional Backup . 320
Configuring the backup procedure. 321
Configuring Windows 7 backup. 321
Modifying the Windows 7 backup. 322
Running a manual backup. 324
Restore to the Rescue. 324
Restoring a single file . 325
Restoring everything. 326
The System Image. 327
Creating the system image. 327
Restoring a system image . 329
PART 5: THE PART OF TENS. 331
CHAPTER 23: Ten Useful Utilities. 333
The Task Scheduler. 334
The Task Manager. 336
The Policy Editor . 336
The Services Console . 338
The Computer Management Console . 338
The Disk Management Console. 339
The Event Viewer. 339
The System File Checker. 340
Troubleshooters . 340
Resetting Windows. 340
CHAPTER 24: Ten Tricks to Boost PC Performance. 343
Spyware Sluggishness. 344
Startup Program Overload. 345
Is Memory Leaking?. 345
More Memory, Please. 346
More (and Newer) Mass Storage. 346
Services Necessary and Unnecessary . 347
A Less Graphical Solution. 349
More or Fewer Processors. 350
Laptop Battery Life. 352
Bye-Bye, Bloatware. 353
INDEX. 355
